Buying Bulk? Please ask us for a quote at sales@wordans.com

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FAQ

order issues
Where is my order?
Can I ADD or CHANGE items?
Can I cancel the order?
What does “Pending” mean?
What does “Processing” mean?
What does “Partially Shipped” mean?
What does "Cancelled" mean?
What do I do with my damaged item?
Why did I not receive a confirmation email for my order?
delivery
When will I receive my order?
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Where are you located?
Can I pick up my order?
payments/ promos/ coupons
What is a coupon code?
What promotions do you have right now?
technical
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Do you have a paper catalog you can send?
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products / stocks / quotes
Can I get a quote of printed garments?
Can I get a quote?
The items that I'm looking for are out stock. When will they be available again?
returns/ refunds
How do I get a refund/return?

Q: Why did I not receive a confirmation email for my order?

Confirmation emails are sent out automatically from our system.

If you haven't received one, please check your junk/ spam folder.

To avoid further emails going into your junk/ spam folder, please mark our emails as safe sender or add us to your address book.