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FAQ

order issues
Where is my order?
Can I ADD or CHANGE items?
Can I cancel the order?
What does “Pending” mean?
What does “Processing” mean?
What does “Partially Shipped” mean?
What does "Cancelled" mean?
What do I do with my damaged item?
Why did I not receive a confirmation email for my order?
delivery
When will I receive my order?
Where is your warehouse located?
Where are you located?
Can I pick up my order?
payments/ promos/ coupons
What is a coupon code?
What promotions do you have right now?
technical
How do I contact you?
Do I need to create an account to shop with you?
Do you have a paper catalog you can send?
How do I subscribe to the Newsletter?
products / stocks / quotes
Can I get a quote of printed garments?
Can I get a quote?
The items that I'm looking for are out stock. When will they be available again?
What's your size chart tolerance?
returns/ refunds
How do I get a refund/return?

Q:
How do I subscribe to the Newsletter?

To make sure you are up to date with our latest promotions and amazing deals, please go on the site footer of the homepage and you will find a box to insert your email address and you will start receiving our Newsletter.

Newsletters will be reminding you of the latest models we add, current promotions and best prices on your favourite items you won't find anywhere else!

Feel free to consult our ongoing promotions on a regular basis to find the best deals that matches your need!