FAQ

The term "Partially Shipped" means that some items were not available at the moment probably due to split shipments from our warehouses or back orders.

In the event of a split shipment, we are sending your order from two different warehouses (don't worry, you only pay shipping once!) to make sure that receive everything as soon as possible.

Therefore, your order will be shipped in separate packages, generating more than one tracking number and with the possibility of items arriving at different times.

You will not be charged extra shipping costs.

You will find all the information regarding the status of your order here and have your order id and email address at hand.

If by any chance you have forgotten some products feel free to continue your purchases on the following link.